Frequently Asked Questions [FAQ]
Member Accounts
How do I create a DNSP HOST customer account?
Visit the Register page on top-right corner have link to, fill in your details, and confirm your email. Your account activates instantly after verification.
Can I update my email or phone number later?
Yes, log in to your Client Portal → Profile Settings → Edit Contact Details. Verify your new contact information to save changes.
What if I forget my password?
Click “Forgot Password” on the login page. Enter your registered email to receive a password reset link instantly.
Can I change my profile and contact details?
Yes, log in → Profile Settings → Edit. Always verify your new email or phone number after updating.
How can I view billing and invoices?
Go to Client Dashboard → Billing → Invoices to download receipts or review payment status.
How do partners access their reseller dashboard?
Login to your Partner Portal using your credentials. Access tools under “My Partner Panel”.
Can I activate / upgrade from customer to partner?
Yes, apply through “Partner Programs” section. Upon approval, your account type will be upgraded automatically.
Is profit tracking available for partners?
Yes, detailed profit and commission reports are available inside your Partner Dashboard under “Earnings.”
How can investors join DNSP HOST?
Visit the Investor Relations page and submit your proposal. Our corporate team will connect with you directly.
Can I activate / upgrade from customer to invester?
Yes, apply through “Partner Programs” section. Upon approval, your account type will be upgraded automatically.
Do investors get access to special reports?
Yes, verified investors can access quarterly performance, growth, and market insight reports via secure login.
Where can I check current investment opportunities?
Upcoming investment and collaboration programs are published under the “Investor Desk” section of DNSP HOST.
Domains
How do I register a new domain?
Use the domain search tool on DNSP HOST to check availability and complete registration in a few clicks.
Can I transfer my domain to DNSP HOST?
Yes. Unlock your domain at the current registrar, obtain the EPP code, and initiate the transfer through DNSP HOST’s transfer page.
Does DNSP HOST provide DNS management?
Yes, every registered domain includes DNS management, allowing you to edit A, MX, TXT, and CNAME records directly.
How long does domain activation take?
Most domain registrations activate instantly after payment, while some extensions may take up to 24 hours for verification.
Website Design Plan and Packages
Does DNSP HOST offer website design services?
Yes, we provide professional website design plans for startups, corporates, and eCommerce with full maintenance support.
Do you offer custom web design?
Yes, we build custom-designed websites aligned with your business goals and branding.
Can I request a custom website instead of a template?
Yes, our design team can develop custom layouts and CMS systems tailored to your brand identity and functionality needs.
Do website design plans include domain and hosting?
Most plans include one-year domain registration and hosting. Check your selected package details before ordering.
Will I be able to edit my website later?
Yes, our websites are built on user-friendly CMS platforms, allowing easy content edits after handover.
Web Hosting & Services
What hosting plans are available?
DNSP HOST provides Shared, VPS, Dedicated, and Reseller hosting solutions.
Is SSL Security Wizard included?
Yes, all plans include a free SSL certificate via Let’s Encrypt.
What types of hosting do you offer?
We provide Shared Hosting, VPS, Dedicated Servers, and Reseller Hosting options to match various business needs.
How do I access my cPanel or Plesk dashboard?
After purchase, you’ll receive login details via email. You can also access your control panel from the client portal under “My Services.”
Is SSL certificate activated?
Yes, free SSL certificates (via Let’s Encrypt) are included with all web hosting plans. You can activate them under your control panel.
Can I upgrade my hosting plan later?
Absolutely. Upgrades can be done anytime from your client area without downtime or data loss.
Partner Programs
What is the DNSP HOST Partner Program?
It’s a collaboration program where agencies, freelancers, and developers earn commissions by reselling DNSP HOST services.
How do I join as a reseller or affiliate?
You can apply through the “Partner” section of our website. Once approved, you’ll get access to partner tools and dashboards.
Is there a commission or profit margin system?
Yes, partners receive recurring commissions or bulk purchase discounts depending on their plan and sales volume.
DNSP HOST Services
Do you provide 24/7 technical support?
Yes, DNSP HOST offers 24×7 live chat, email, and ticket-based support for all services and hosting plans.
How do I open a support ticket?
Log in to your client portal, navigate to “Support → Tickets,” and click “Open Ticket” to submit your query or issue.
Can I request service migration from another host?
Yes, our migration experts will transfer your files, emails, and databases securely at no additional cost for most plans.
DNSP HOST Products
What products are available at DNSP HOST?
Our product lineup includes domain registration, shared hosting, VPS, dedicated servers, SSL certificates, and website builders.
Are digital products automatically provisioned?
Yes, most products are instantly activated after payment, and login credentials are emailed automatically.
How can I renew or upgrade my product?
Renewals and upgrades are available through your Client Area → My Products → Manage → Renewal Options.