Dear Customers,

We would like to provide you with an update regarding the network DNS issue that occurred in April 2023. We are pleased to inform you that the issue has been successfully resolved, and all services are now functioning normally.

During this period, some users experienced intermittent connectivity issues and difficulties accessing certain websites due to the DNS problem. Our team worked diligently to identify and rectify the root cause of the issue, and we have implemented necessary measures to prevent similar incidents in the future.

We understand the inconvenience this may have caused and appreciate your patience and understanding throughout the resolution process. Our top priority is to ensure a stable and reliable network environment for all our customers.

In case you are still facing any residual issues or have any concerns related to the DNS problem, please do not hesitate to reach out to our dedicated support team. They are available 24/7 to assist you and provide any necessary guidance.

We value your business and would like to thank you for your continued trust and support. We remain committed to delivering exceptional network services and maintaining the highest standards of reliability.

Once again, we apologize for any inconvenience caused, and we appreciate your cooperation during this period. We will continue to monitor the network closely to ensure its stability and address any future challenges promptly.

Thank you for being a valued customer.

Best regards,

DNSP HOST